TY - BOOK AU - Anstey, Mark TI - Negotiating conflict: insight and skills for negotiators and peacemakers SN - 0702126128 U1 - 302.3/An84n PY - 1991/// CY - Kenwyn PB - Juta and Co. KW - Conflict management KW - Industrial relations KW - Negotiation KW - Dispute resolution ER -