TY  - BOOK
AU  - Rao, P.C.
AU  - Sheffield, William
TI  - Alternative dispute resolution; what it is and how it works
SN  - 8175340312
U1  - 347.5409/R18a 
PY  - 1997///
CY  - New Delhi
PB  - Universal Law Publishing Co.
KW  - Dispute resolution (Law)
N1  - Includes bibliography
ER  -