TY  - GEN
AU  - Engel, Beverly
TI  - The power of apology; healing steps to transform all your relationships
SN  - 0-471-39907-8
U1  - 158.2 
CY  - New York
PB  - John Wiley, USA
KW  - Applied psychology
KW  - Interpersonal relations
KW  - Emotions
KW  - Behaviour
KW  - Apology
N1  - Bibliography: p.241-245; 20050602; M
ER  -