TY  - BOOK
AU  - Premchand, P.
TI  - Total quality management in University libraries
SN  - 978-81-7273-496-1
U1  - 027.70954 
PY  - 2009///
CY  - Delhi
PB  - Author Press
KW  - Data analysis
KW  - Information technology
KW  - Libraries
KW  - Library science
KW  - Quality management
KW  - Total quality management
N1  - Bibliography: p.375-384
ER  -