Cases in operations management; building customer value through world-class operations
Cases in operations management; building customer value through world-class operations
Klassen, Robert D. Menor, Larry J.
Los Angeles: SAGE,, 2007.
xii, 428p.
978-81-7829-864-1
Quality controlSupply managementEnvironmental managementProject managementQualityProcess designPlanningControl
658.1554 / K666c